The greatest predictor of customer loyalty isn’t satisfaction — it’s effort!

To win with customers you have to become Ridiculously Easy to Do Business With™!

The hard truth: Quality is NO LONGER a competitive advantage! It is merely the entry fee. Everyone is good or they wouldn’t survive.

Customers today are assuming quality and choosing Speed, Simplicity, Flexibility and Convenience.

A friction-free Customer Experience is your best competitive advantage!

Click the video above to watch a preview!

Watch David Avrin’s new preview video and you will see in a few short minutes why he is one of the most popular Customer Experience speakers in the world!

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Profoundly actionable Customer Experience insights to help your organization reduce friction, earn loyalty and future-proof your engagement!

The ideal opening keynote speaker

Kickoff your meeting or conference with a bang! As your opening keynote speaker, platform pro David Avrin sets the stage for profound learning and meaningful engagement with his thought-provoking content delivered with an entertaining, energetic, and humorous style. David will provide both the content and context for your audience to help set the stage for all the learning and connections to come!

A memorable closing keynote speaker

As a powerful closing Keynote speaker, David Avrin will reinforce the learning and value received by your conference participants, while challenging them to forgo ingrained behaviors and think beyond the traditional business mindset. With the right mix of humor and energy to keep audiences engaged and in their seats, participants will stay until the end and leave with a smile on their face, along with a clear idea of what’s next and how to get there.

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Download the FREE Report

COMPELLING NEW RESEARCH ON GROWING FRUSTRATION WITH BUSINESS!

Asking customers how they feel is only part of the equation. Instead, we asked what are they likely to do when confronted with “friction.” The results are a wake-up call for those looking to earn and retain customers!

Download our FREE research report: The Frequency of Customer Friction 2026!

David Avrin presents for enthusiastic audiences all around the world!

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  • I attended your opening keynote this morning in Las Vegas, and “enjoyed it” would be an understatement. Your perspective on speed, simplicity, and customer respect really resonated with me, and I’m already thinking about how to apply it to improve our members’ experience. Thank you for such a powerful and practical session. - Lorena Villanueva

  • Our 15+ year members said he was the best keynote speaker we have ever had.”

    Randy H. Eller, Trade Assn.

  • “As the keynote speaker for our Branch Leadership Conference, David Avrin had our team learning and laughing out loud throughout the process. If you are looking for a keynote speaker for your franchise event who will deliver a great message with humor, authenticity, and engagement, David Avrin delivers.”

    Jayson Pearl, Chief Brand Officer, Brightstar Franchising LLC

  • "Our attendees enjoyed David's candor, sense of humor, and well thought-out presentation. I would highly recommend David Avrin to any group looking for a high-energy and knowledgable business speaker!"

    Carolyn Bell, 1-800-SWEEPER

Now published worldwide!
Ridiculously Easy to Do Business With

Amazon best-seller, International Impact Book Award winner

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Acclaimed worldwide!

With versions in English, Spanish,
Mandarin, Vietnamese, and Russian. Published the USA, Australia and India

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We are Ridiculously Easy to get ahold of!

If you’re still in the exploratory phase of planning your event, we are here to help! Simply fill out our form to check David’s availability, and schedule an exploratory call.

For immediate assistance,
call or text +1 303-859-5300

Or email info@DavidAvrin.com